Secure email, exchange, banking, and wallet accounts from a clean device.
Immediate response guide
Urgent Crypto Scam Help
If you have just discovered a crypto scam, focus first on securing accounts and preserving evidence. Be cautious of unsolicited recovery agents: victims are frequently targeted again.
Recognise the pattern
Common warning signs
- An exchange or wallet account shows an unfamiliar transfer
- A platform blocks withdrawal until another fee is paid
- Someone asks for your seed phrase or private key
- You installed remote-access software during the transaction
- A new adviser guarantees recovery or claims funds are already found
Protect your position
What to do next
Revoke suspicious app permissions and contact the relevant exchange.
Document transaction hashes and destination wallet addresses.
Submit reports through official channels and keep every reference number.
How Equity Claims helps
Organise the case before taking the next step.
We review the information you provide, create a clear chronology, identify missing evidence, and explain the organisations that may need to be contacted.
We do not promise a recovery outcome. Options depend on the payment method, jurisdiction, elapsed time, available evidence, and the response of third parties.
Submit a confidential enquiryConfidential initial review
Tell us what happened.
Share the facts you have. We will explain sensible next steps without promising a particular outcome.