Your information, explained clearly.

Information we collect

When you submit an enquiry, we receive the contact and incident details entered in the form, such as your name, email address, telephone number, country, subject, incident date, estimated loss, and message. Please do not submit passwords, private keys, seed phrases, one-time codes, or unnecessary identity documents.

How we use information

Information is used to respond to enquiries, understand the reported incident, communicate about requested services, maintain security, and meet applicable legal obligations. We do not use third-party embedded forms, advertising pixels, or social-media trackers on this website.

Retention and security

Information should be kept only as long as reasonably needed for the enquiry, service relationship, dispute handling, security, or legal requirements. Reasonable administrative and technical controls are used, but no internet transmission can be guaranteed completely secure.

Your choices

You may ask about the personal information associated with your enquiry, request correction, or raise a privacy concern by emailing info@equityclaims.org. Some information may need to be retained where required by law or for legitimate record-keeping.

Website terms

The website provides general information and an enquiry route. It is not legal, financial, investment, or law-enforcement advice. Results are not guaranteed. Do not rely on the site as a substitute for contacting your bank, payment provider, exchange, regulator, police, or a suitably qualified adviser when appropriate.

Content may not fit every jurisdiction or circumstance. You remain responsible for decisions made using the information. Internal links are maintained as part of this site; references to third-party organisations are described in text so that you can locate their official channels independently.

Contact

Privacy enquiries can be sent to info@equityclaims.org or by post to 310 Finchampstead Road, Finchampstead, Wokingham, Berkshire, RG40 3JA.